{Updated:  May 1st, 2024}

1. Introduction

Posh Hospitality LLC ("we," "us," or "our") values the privacy of our guests and is committed to protecting the personal information we collect in connection with your stay at our vacation rental properties. This Privacy Policy outlines how we collect, use, store, and protect your information.

2. Information We Collect

We collect personal information to provide you with a seamless and enjoyable experience at our properties. The types of information we may collect include:

• Contact Information: Name, email address, phone number, and mailing address.
• Booking Information: Dates of stay, payment information, and booking details.
• Identification Information: Passport number, driver's license, or other government-issued ID for verification purposes.
• Preferences: Any preferences or special requests you provide to enhance your stay.
• Technical Information: IP address, browser type, and device information when you use our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Customer Service: To allow us to better service you in responding to your guest service requests.
• Booking and Reservation Management: To quickly and efficiently process and confirm your reservations and payments.
• Communication: To send you booking confirmations and updates and respond to your inquiries, via email or text messaging.
• Personalization: To tailor our services to your preferences and enhance your stay.
• Compliance and Legal Obligations: To comply with applicable laws and regulations.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you (e.g., payment processors, housekeeping services).
• Legal Requirements: We may disclose your information if required by law or in response to legal requests or proceedings.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Secure storage of personal data.
• Use of encryption technologies.
• Restricted access to personal information to authorized personnel only.

6. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You can request access to or correction of your personal information.
• Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
• Objection: You can object to the processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the contact details provided below.

7. Cookies and Tracking Technologies

Our website does not use cookies or similar tracking technologies to enhance your experience; however companies such as Facebook ad Google may track your movements to and from our site, especially if you follow links to our site from those companies.  You can control the use of cookies through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Posh Hospitality LLC
4117 Hillsboro Pike, #103-261
Email: shay@poshhospitality.com
Phone: 615.882.1818

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10. Governing Law

This Privacy Policy is governed by the laws of Tennessee, Davidson County, without regard to its conflict of law principles.

TENNESSEE PRIVACY PROTECTION ACT

The Tennessee Privacy Protection Act (TPPA), enacted in July 2022, is a comprehensive state law designed to enhance the privacy and data protection rights of individuals in Tennessee. Here are the key points of the Act:

1. Scope and Applicability: The TPPA applies to businesses operating in Tennessee that meet certain criteria, such as having an annual gross revenue exceeding $25 million, handling the personal data of 50,000 or more consumers, or deriving more than 50% of their revenue from the sale of personal data.

2. Consumer Rights: The Act grants consumers several rights concerning their personal data, including:

   • Right to Know: Consumers can request details about the personal data collected about them, the purposes for which it is used, and whether it is shared with third parties.
   • Right to Access: Consumers have the right to access their personal data held by a business.
   • Right to Correct: Consumers can request corrections to inaccuracies in their personal data.
   • Right to Delete: Consumers have the right to request the deletion of their personal data under certain circumstances.
   • Right to Opt-Out: Consumers can opt-out of the sale of their personal data.

3. Business Obligations: Businesses must:

   • Provide clear and conspicuous privacy notices detailing their data collection, use, and sharing practices.
   • Implement reasonable security measures to protect personal data.
   • Respond to consumer requests regarding their data within specified time frames.
   • Obtain explicit consent before collecting sensitive personal data.

4. Enforcement and Penalties: The Tennessee Attorney General is responsible for enforcing the TPPA. Businesses that violate the Act may face civil penalties, including fines. There is also a private right of action for consumers, allowing them to sue for damages if their data rights are violated.

5. Exemptions: The Act includes certain exemptions, such as for data processed for employment purposes, and data already regulated by other specific federal and state laws.

Overall, the TPPA aims to give consumers more control over their personal data and hold businesses accountable for safeguarding this information.